(Audubon) Audubon County Memorial Hospital and Clinics was recently recognized with a 4-Star PRC in Excellence Award for Patient Emergency Department Services, scoring in the top 25% nationally for Overall Quality of Care by PRC, a leader in the healthcare intelligence space.
According to the Press release, the Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement, as measured by patient surveys.
“It is an honor to recognize Audubon County Memorial Hospital with this Excellence in Healthcare Award for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare, and ACMH has shown its commitment to make its hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.” ACMH’s leadership team members shared some of their thoughts on receiving this honor from PRC. Cassey Neumann, Chief Nursing Officer, said, “We strive to provide each patient who presents to ACMH's Emergency Department with high-quality and compassionate care. ACMH is here to serve the community in their time of need. I am proud of the work this team has put into ensuring the best outcomes for our
patients. We value the feedback of our community and will continue to utilize that feedback to provide our patients with the excellent care they deserve.”
Melanie Larsen, Chief Operating Officer of Audubon County Memorial Hospital, said, “I am extremely proud of the excellent care and compassion of the staff at Audubon County Memorial Hospital and Clinics. Emergency Department Services are provided to our patients and the community. Our strong leadership by Cassandra Neumann, CNO, excellent providers, caring Emergency Department Staff, empathetic Laboratory, and compassionate radiology services strive to provide the best care.” To learn more about the 2026 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCExcellence.com.
PRC, a leader in the experience management space, is taking experience solutions to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve the five key areas of the healthcare experience—patient, physician, employee, community, and brand.
Over 2,800 Healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC has partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. PRC’s proprietary healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCExcellence.com
