(Atlantic, Iowa) Cass Health is pleased to announce that Angie Turner, CMA, has been named the latest recipient of the ROSE Award, recognizing her outstanding commitment to service excellence and compassionate care.
Turner graduated from Iowa Western Community College in 2000 and joined Cass Health in 2002. From the start, she knew she wanted a career that allowed her to build meaningful connections with both patients and providers.
“I went to school to become a CMA because I knew I wanted to work closely with both patients and practitioners. I love seeing all our patients and my coworkers. Since I have been here for a long time, we have patients that I have known since they were born, that are now starting to have kids of their own, and it’s fun to see them grow up. We also have patients that come regularly, and you get to know them well on a professional and personal level,” she said.
For the last 18 years, she has worked alongside Dr. Angela Weppler, who nominated Turner for the award for her ability to keep their office running efficiently while also ensuring patients get the care they need on time and delivered with compassion.
Dr. Weppler wrote, “I have often described how things get done in our office as ‘magic,’ meaning that I have no idea how things get done, but Angie always makes it happen seemingly effortlessly. She has an excellent instinct for sorting out what’s urgent and makes sure our patients are not only cared for but know that we care about them. This has been, in my opinion potentially lifesaving to patients as in one instance, she noted a patient who was due for a pap smear, found the time for us to get it done at that visit and ultimately, was responsible for getting an endometrial cancer diagnosed before the patient even had symptoms. I cannot even begin to mention how much more I can get done with preventative care and disease management because she makes my office flow manageable. Angie has made me a better doctor, mother, and daughter by doing all of the little things she does, which I am sure she thinks is just doing her job and that it is nothing special. That in itself is what makes her and so many of our staff at Cass Health particularly special.”
The ROSE Award was created to honor and celebrate non-nursing employees of Cass Health who exemplify dedication, compassion, and a commitment to service excellence in carrying out their duties and advancing
the goals and mission of Cass Health. The criteria are being knowledgeable and efficient, being compassionate and respectful, working with the care team, and going above and beyond for others. Nominations can be made by anytime online at casshealth.org/rose.
