(Atlantic) Emergency dispatchers are a critical link in the emergency response system, essential in saving lives and maintaining public safety. They handle various calls and must remain alert and prepared for any emergency.
Bobbi Jo Steffensmeier, the Communications Dispatch Supervisor for Cass County, is marking her 18th year in this profession. She emphasizes that while some aspects of the job can be anticipated, one cannot fully prepare for others.
Bobbi Jo Steffensmeier shared her thoughts when asked about the most fulfilling aspect of her role.
This week marks National Public Safety Telecommunications Week, observed annually to recognize and honor public safety telecommunicators, also called dispatchers or 9-1-1 operators. It is an opportunity to express gratitude and appreciation for those who dedicate themselves to serving the public by managing emergency calls and coordinating first responders.
