(Atlantic) Cass Health proudly announces that Whitney Schafer, MSN, ARNP, FNP-C, is the newest Recognition of Service Excellence (ROSE) Award recipient.
After over a decade of nursing experience, Schafer graduated from Clarkson College and now serves as a primary care provider at Atlantic Medical Center and Massena Medical Center. Since joining the medical staff in January 2023, her patients consistently recognized her as a provider who truly listens and cares.
Cass Health Director of Primary Care Melissa Maas said, “Over the years, we have seen Whitney consistently deliver exceptional patient care as a nurse and provider. Her nomination is an example of the personalized, compassionate care she delivers with each patient encounter, and we were not surprised to hear about yet another example of her going above and beyond. It is an honor to recognize and celebrate Whitney at the ROSE ceremony alongside her fellow Cass Health colleagues, family, and friends.”
Schafer’s nomination specifically recognized her for her compassionate listening and assistance. She was surprised with the award during a recent medical staff meeting, where she was celebrated with her family, friends, and colleagues.
The ROSE Award was created to honor and celebrate non-nursing employees of Cass Health who exemplify dedication, compassion, and a commitment to service excellence in carrying out their duties and advancing the goals and mission of Cass Health. The criteria are being knowledgeable and efficient, compassionate and respectful, working with the care team, and going above and beyond for others. Nominations can be made by anytime online at casshealth.org/rose.
