(Atlantic) Cass Health has been made aware of a series of scam phone calls and texts involving Cass Health.
The callers claim to be from Cass Health and are asking to confirm or update your information including address, phone number, date of birth, as well as billing information. These are not legitimate phone calls and residents should not give out any personal information. Please hang up and disregard these calls.
Cass Health has also been made aware of scam text messages claiming patients need to pay their bill by clicking on a link. Cass Health does not send text messages about payments due. Do not click on these links; you can disregard or block the number.
Keep in mind that the Registration team may call some patients to pre-register you for a a limited number of upcoming appointments (such as telehealth or clinical dietitian appointments). If you’re ever unsure about a call from Cass Health being legitimate, you can always hang up, call Cass Health at 712-243-3250 and ask for the department that contacted you.
