(Council Bluffs) The Regional Water Rural Water Association has announced on their website that
affected customers will “very likely lose all water service entirely within the next few hours.” Shelby,
Pottawattamie, and Harrison County Emergency Management Agencies have implemented emergency
drinking water distribution plans for those who do lose water service and are unable to obtain drinking
water. HyVee has donated over 100,000 bottles of water to the region that will be shipped this
evening.
Those customers impacted have Regional Water Customer Account Codes that begin with the following
letters: A, C, CO, W, T, K, or P. Pottawattamie County residents with those customer account codes who
have no access to drinking water should go to https://pcema-ia.org to register their need. The registry will
ask for your contact information, address, customer code prefix identified above, and how many people
are in your household. This information will help officials validate needs and estimate water quantities.
Impacted residents in Shelby or Harrison counties can contact their County Emergency Management
Agency or monitor local media outlets for information on how to obtain drinking water in their area.
A boil order advisory remains in effect until further notice for impacted customers.
